Ratings & Reviews

Overall Rating

4(63 reviews)76.2% of customers recommend this property

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Resident Reviews

I think it s the same under new managament submitted by Michelle W. - |Recommended: YesIts ok
response from property -Hello Valued Resident, We happily accept the challenge to show and prove our differences! While the exterior enhancements are well underway - Stay Tuned! It's just the beginning! Please feel free to stop in and share with us any open concerns you may have. All the best~Lakiesha
Finally some needed change submitted by Ben - |Recommended: YesI have nothing positive to say about the previous management, these new staff are very professional and very polite, with just a few weeks of their presence and I already notice the positive changes, keep up the good work and we appreciate it, perhaps you can find a solution to the electrical problem, the parking problem and the dog mess.
response from property -Thank you for your positive review! We're pleased that you've notice our efforts and are excited for you and your neighbors to see all the exciting things in store for The Woodlands! ~Lakiesha
Basing this review on experiences with old and new managementsubmitted by John A. - |Recommended: YesMy review is mainly based on issues with old management in the approximate 4 years that i've been here, but I will not invalidate the positive efforts made with the new Management team. Parking here is terrible, After a certain time of night, you have to make up your own illegal version of a parking spot. the walls are so thin, you can hear your neighbors if anything exciting is happening i.e., play music, get excited about a family event, personal discussion argument, watching a movie loud, etc... basically anything that could normally happen in a home short of whispering. The grounds need better maintenance as well. I see the notable effort to finally trim down the shrubs and greenery where necessary. Must also cut dead wood, fix broken pavement, even ground in some areas, put up more dog waste bags and bins. the fixtures, both in and outside the apartment are poorly built or of poor quality. Maintenance does short cut fixes, and that is if they show up. or they show up and say be right back but never do. The previous staff had no professionalism. attitudes were quite disgusting in fact. That was the first major improvement I noted from AION Management that I am in love with. the above noted, and a few other minor things are the issues I have taken into account and been frustrated by while living here. however, overall, this apartment isn't the worst, but for what people pay here, I think it is fair to say certain issues shouldn't even exist. I would still recommend the place, but please do make the improvements. Most of my review is related to how things have been run so far up until this new management took over, and I am aware that fixing things takes time, so no worries, I get it. I look forward to seeing the improvements.

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